Welcome to the Waglo App Support page! We're thrilled to have you and your furry friend join the Waglo family. Our goal is to make pet care simple, organized, and joyful for everyone.
If you have any questions or need assistance with the Waglo app, you've come to the right place.
Here are answers to some common questions about using Waglo:
How do I add a new pet profile? To add a new pet, open the app and navigate to the 'Pets' section (usually indicated by a paw icon or a list of your current pets). Look for a '+' or 'Add New Pet' button, then follow the prompts to enter your pet's details, including their name, species, breed, and birthdate.
How do I set up a new reminder? Go to the 'Notifications' or 'Dashboard' section of the app. Tap the '+' button to create a new reminder. You can choose the type of reminder (e.g., feeding, medication, walk, vet visit), set the date and time, and specify if it should repeat.
Can I track my pet's health records in Waglo? Yes! Waglo allows you to log important health information. Look for a 'Health' or 'Medical' section where you can record vaccinations, deworming, medication history, weight changes, and any symptoms. This helps you keep a comprehensive health overview for your vet.
What if my app isn't syncing or crashing? First, ensure you have a stable internet connection. Try closing the app completely and reopening it. If the issue persists, check your device's app store for any available updates for Waglo. If problems continue, please contact our support team (details below).
If you can't find the answer to your question in the FAQs, or if you encounter any issues, please don't hesitate to reach out to our support team. We're here to help you and your pet!
Email us at:[email protected]
We aim to respond to all inquiries within 24-48 business hours.
Thank you for being a part of the Waglo community!